Delivery Information

How is the delivery made? 

Delivery by fast courier

The package will go to the address mentioned in the order and will be handed over to the recipient personally by the courier.

On the parcel will be your contact details, necessary if the courier can not reach easily at the mentioned destination. So it is important to let us know in the order form a phone number to which the courier can contact you if necessary.

Direct delivery

For orders amounting to a minimum of 250 lei (with VAT), the transport costs are borne by Sanco Grup, anywhere in the country.
For situations where the value of the order with VAT is less than 250 lei, the cost of delivery will be from 11 lei with VAT depending on the courier selected as follows:

• You can raise yourself from PostaPanduri Packages - 12 lei
• Urgent Courier, Nemo, Fan Courier - 18 lei if you pay by CARD and delivery is NOT in BUCHAREST
• Urgent Curier, Nemo, Fan Curier - 27 lei if PAY CASH ON DELIVERY. This transport cost is composed of 18 lei the normal courier tax and 9 lei additional charge for the payment cash on delivery.
• Urgent Courier, Nemo, Fan Courier - 11 lei if you pay by CARD and delivery is in BUCHAREST
• Urgent Courier, Nemo, Fan Courier - 20 lei if PAY CASH ON DELIVERY and delivery is in BUCHAREST. This transport cost consists of 11 lei the normal courier tax and 9 lei additional charge for the payment cash on delivery.

Delivery deadlines

The delivery term of the products in stock is between 24 hours - 48 hours from the confirmation of the order or from the confirmation of the payment according to the conditions negotiated and communicated by phone or by e-mail by the representative of Sanco Grup.

The delivery term for products that are not in stock but can be pre-ordered is between 14 days and 30 calendar days, depending on the stock of the external supplier.

Deliveries can be made both on the Romanian territory and abroad. The conditions for external deliveries as well as transportation costs will vary so they will be discussed and set for each order individually.

IMPORTANT: In the case of orders less than 250 lei (with VAT) outside of Bucharest and Ilfov County, courier companies charge an extra charge for transporting your money to us. This fee varies depending on the courier company.

For more information, please contact Sanco Grup!