How is made the delivery?

Considering the sanitary crisis, all the packages will be delivered through courier companies!

The package will be delivered to the address mentioned by you in the order.

Your contact details will be written on the package, necessary in case the courier cannot easily reach the mentioned destination.

For this reason, it is important to communicate in the order form the exact address (possibly with a reference point, if applicable) and the mobile number that the courier can contact you in case of need.

If you have opted for delivery to the Panduri Post package, you will have to go personally to the location chosen to pick up the package.

Sanco Group provides free delivery for all orders with value higher than 250 lei (VAT included), paid by card or by OP in advance!

Costs for delivery orders worth less than 250 lei (VAT included) differs depending on the payment method chosen and the destination package:

A. Payment by card (RECOMMENDED) or OP in advance

1. Lifting from Panduri Post Packages - 12.99 lei (VAT included)

2. Fan Courier / Urgent Curier / Nemo - 14.99 lei (VAT included) - delivery in BUCHAREST

3. Fan Courier / Urgent Curier / Nemo - 19.99 lei (VAT included) - delivery in the country

 B. Cash on delivery

1. Fan Courier / Urgent Curier / Nemo - to the cost with delivery is added an additional fee of 11.99 lei (VAT included) for the payment of the refund.

ATTENTION! If order value exceeds 250 lei (VAT included) and you opted for refund payment additional refund fee will be found on the invoice!

Package delivery cost to you remains free! You pay only for the delivery of money from you to us. This additional fee is charged by courier companies!

Delivery deadlines

The delivery term of the products in stock is 24 hours - 48 hours from the order confirmation or from the payment confirmation depending on the conditions negotiated and communicated by phone or e-mail by the Sanco Grup representative.

The delivery term of the products that are not in stock but that can be pre-ordered is between 14 days and 30 calendar days, depending on the stock of the external supplier.

Delivery can be made both in Romania and abroad.

Conditions for foreign supplies and transportation costs will be discussed and set point for each specific order.

For more information, the Sanco Grup team is at your disposal.
You can contact us by phone at the phone numbers displayed on the site or by email.

Together we will go through this turbulent period!
We wish you good health!