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Terms and Conditions
General conditions of sale - purchase
1. Overview
2. Product delivery
The delivery of the products is made within the terms either mutually agreed or announced and accepted by the BUYER. In case of force majeure, the SELLER is not liable for non-observance of the delivery terms or other conditions agreed upon. When major force occurs, the party concerned must notify the other party within one day and prove it within 3 days.
When shipment and shipping of goods fall under the BUYER's responsibility, they may choose the shipment method. Goods delivered, even after invoicing, remain in the VENDOR's property until they are paid by the BUYER.
3.
For long-term consumer products purchased through the site www.sancogrup.ro a warranty period is specified which is specified in the product warranty. The warranty period runs from the date of invoicing and is forwarded to the purchaser of the goods from the BUYER. The warranty conditions are mentioned in the warranty certificate. THE SELLER undertakes to ensure the repair of any defects occurring during the warranty period or, as the case may be, to replace the products if the problems found are serious, within 14 working days from their finding by both parties and recorded in the Complaint Form at the BUYER's disposal.
The SELLER warrants that the sold goods are in accordance with the quality standard for similar products provided by Romanian law. The BUYER may refuse to deliver goods that are damaged.
4. Product reception
The receipt of the goods is done in the presence of the BUYER and the SELLER or by handing the BUYER's package on the basis of the signature signature, by the courier company chosen for the delivery of the orders.
5. Prices and payment methods
Product prices are shown in bills and are expressed in ROL. Payment of the invoice will be made within the due date specified in the invoice. The goods delivered according to the invoice and the present conditions remain the property of the SELLER until the date of its full payment. In order to exceed the set payment term, the BUYER owes 0,5% of the outstanding invoice amount, without the need for late payment.
Before the invoice maturity, the sales department reminds the BUYER, in a civilized way, that the invoice expires.
6. Litigation
If, after 14 of calendar days from the commencement of these negotiations, the SELLER and the BUYER fail to solve amicably a contractual divergence, each may request that the dispute be settled either by arbitration at the Romanian Chamber of Commerce and Industry or by the Romanian courts.
7. Personal data
According to the relevant legislation, the BUYER has the following rights related to his / her personal data provided: requesting access to data, requesting rectification or deletion of data, requesting processing restrictions, opting for data processing, data portability request. There is also the right to file a complaint at National Authority for the Supervision of Personal Data Processing, and the right to withdraw consent at any time by sending a request to dpo@sancogrup.ro.
In accordance with the provisions of EU Regulation No.679 / 2016, the contact details of Sanco Grup srl and of the Data Protection Officer are listed below:
Sanco Grup srl
Registration number: J40/2323/2003, CIF: RO15215318
Address: Bucuresti, sector 3, str sg. Marin Bonea, nr. 23
Telephone: 021.317.59.36/37
Data Protection Officer
E-mail: dpo@sancogrup.ro
Note: By accepting the "Terms and Conditions" of the online store, you agree to receive the "Review request" e-mail, which is directly related to your order that you placed in the store. Your feedback is very important to us. In this way we will improve the services offered without taking into account the opinions of our clients.
8. Copyright of Sanco Grup srl on the information published on the website www.sancogrup.ro
The entire content of the website www.sancogrup.ro: images, texts, graphics, symbols, web graphics, emails, scripts, programs and other data - is the property of Sanco Grup srl.
The use in any form and for any purpose, without the agreement of Sanco Grup srl, of any of the elements listed above shall be punished according to the applicable law. It is allowed to use the website www.sancogrup.ro only within the limits mentioned in this document.
For reporting copyright infringement, please use the address: marketing@sancogrup.ro
The following clauses are valid for the trade relationship between
Sanco Grup srl
, hereinafter referred to as the SELLER and the person who purchases the Goods, hereinafter referred to as the BUYER. If there is a contract concluded between the parties containing specific clauses, the contract shall prevail.
2. Product delivery
The delivery of the products is made within the terms either mutually agreed or announced and accepted by the BUYER. In case of force majeure, the SELLER is not liable for non-observance of the delivery terms or other conditions agreed upon. When major force occurs, the party concerned must notify the other party within one day and prove it within 3 days.
When shipment and shipping of goods fall under the BUYER's responsibility, they may choose the shipment method. Goods delivered, even after invoicing, remain in the VENDOR's property until they are paid by the BUYER.
3.
Product quality
and complaintsFor long-term consumer products purchased through the site www.sancogrup.ro a warranty period is specified which is specified in the product warranty. The warranty period runs from the date of invoicing and is forwarded to the purchaser of the goods from the BUYER. The warranty conditions are mentioned in the warranty certificate. THE SELLER undertakes to ensure the repair of any defects occurring during the warranty period or, as the case may be, to replace the products if the problems found are serious, within 14 working days from their finding by both parties and recorded in the Complaint Form at the BUYER's disposal.
The SELLER warrants that the sold goods are in accordance with the quality standard for similar products provided by Romanian law. The BUYER may refuse to deliver goods that are damaged.
4. Product reception
The receipt of the goods is done in the presence of the BUYER and the SELLER or by handing the BUYER's package on the basis of the signature signature, by the courier company chosen for the delivery of the orders.
5. Prices and payment methods
Product prices are shown in bills and are expressed in ROL. Payment of the invoice will be made within the due date specified in the invoice. The goods delivered according to the invoice and the present conditions remain the property of the SELLER until the date of its full payment. In order to exceed the set payment term, the BUYER owes 0,5% of the outstanding invoice amount, without the need for late payment.
Before the invoice maturity, the sales department reminds the BUYER, in a civilized way, that the invoice expires.
6. Litigation
Eventual misunderstandings between the parties regarding the commercial relationship will be settled amiably by their representatives. If any misunderstandings can not be resolved with the
Sanco Grup
representative you are discussing, please contact the company's administrator, Alexandru Blas at your email address dpo@sancogrup.ro.
If, after 14 of calendar days from the commencement of these negotiations, the SELLER and the BUYER fail to solve amicably a contractual divergence, each may request that the dispute be settled either by arbitration at the Romanian Chamber of Commerce and Industry or by the Romanian courts.
7. Personal data
Personal data of site users www.sancogrup.ro (requesting, offering, contracting, invoicing, delivering) between parties and for marketing communications where the explicit consent of the person in question to receive information on
Sanco Grup
srl's offers is in accordance with the regulations applicable from May 25, 2018.
According to the relevant legislation, the BUYER has the following rights related to his / her personal data provided: requesting access to data, requesting rectification or deletion of data, requesting processing restrictions, opting for data processing, data portability request. There is also the right to file a complaint at National Authority for the Supervision of Personal Data Processing, and the right to withdraw consent at any time by sending a request to dpo@sancogrup.ro.
In accordance with the provisions of EU Regulation No.679 / 2016, the contact details of Sanco Grup srl and of the Data Protection Officer are listed below:
Sanco Grup srl
Registration number: J40/2323/2003, CIF: RO15215318
Address: Bucuresti, sector 3, str sg. Marin Bonea, nr. 23
Telephone: 021.317.59.36/37
Data Protection Officer
E-mail: dpo@sancogrup.ro
Note: By accepting the "Terms and Conditions" of the online store, you agree to receive the "Review request" e-mail, which is directly related to your order that you placed in the store. Your feedback is very important to us. In this way we will improve the services offered without taking into account the opinions of our clients.
8. Copyright of Sanco Grup srl on the information published on the website www.sancogrup.ro
The entire content of the website www.sancogrup.ro: images, texts, graphics, symbols, web graphics, emails, scripts, programs and other data - is the property of Sanco Grup srl.
The use in any form and for any purpose, without the agreement of Sanco Grup srl, of any of the elements listed above shall be punished according to the applicable law. It is allowed to use the website www.sancogrup.ro only within the limits mentioned in this document.
For reporting copyright infringement, please use the address: marketing@sancogrup.ro
